Terms of Service

Welcome to Yelato Agency. These Terms of Service govern the contractual relationship between Yelato Agency and users or clients accessing our website or engaging our services.

1. Acceptance of Terms

By accessing yelatoagency.com or engaging any of our digital solutions, you explicitly agree to comply with and be bound by these Terms of Service. If you disagree with any part of these terms, please refrain from using our website and services.

2. Scope of Services

Yelato Agency provides digital strategy, design, and technology development services, including:

• Web & Ecommerce: Custom web design, performance optimization, and conversion funnels.
• Apps & Technology: Mobile app development, system architecture, and AI-driven automation.
• Branding & Social Media: Brand identity, visual strategy, and creative positioning.
• Automation, CRM & Email: System integration, contact management, and automated workflows.
• Demand Attraction & Advertising: SEO optimization, paid media campaigns, and performance growth.

3. Proposals & Project Agreements

Specific deliverables, execution timelines, agile sprint schedules, and pricing are outlined in individual commercial proposals or client service agreements. Any requested change in scope following agreement may result in adjustments to project timelines and costs.

4. Intellectual Property

Unless explicitly agreed otherwise in writing:

• Client Deliverables: Upon receipt of full payment for contractual fees, the client obtains ownership rights over final custom designs and custom code assets created specifically for their project.
• Yelato Agency Assets: We retain sole ownership of our pre-existing internal methodologies, software frameworks, reusable code libraries, and brand marks.
• Portfolio Rights: Yelato Agency reserves the right to feature completed projects as case studies in our portfolio and official channels, unless restricted by a signed Non-Disclosure Agreement (NDA).

5. Client Responsibilities

The client agrees to provide timely access, accurate project content, and necessary assets required for project execution. The client warrants that all provided materials do not infringe upon any third-party intellectual property or privacy rights.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Yelato Agency shall not be liable for indirect, incidental, consequential damages, or loss of profits resulting from service downtime, improper use of the site, or failure of third-party technology providers.

7. Third-Party Services

Our solutions may integrate with third-party platforms (hosting providers, analytics tools, payment gateways, or APIs). Yelato Agency assumes no responsibility for the independent performance or terms of third-party providers.

8. Amendments to Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will take effect immediately upon being posted to this page.

9. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Spain and the European Union. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

10. Contact Information

For any questions or inquiries regarding these Terms of Service, please reach out to us at contact@yelatoagency.com.