Privacy Policy

At Yelato Agency, we prioritize the protection of your personal data and privacy rights.

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is Yelato Agency ("we", "us", or "our"), with our official website at yelatoagency.com and contact email: contact@yelatoagency.com.

We guarantee full compliance with the General Data Protection Regulation (GDPR - EU 2016/679) and applicable European data protection laws.

2. Personal Data We Collect

We collect only the personal information essential to process your requests and provide our services:

• User-Provided Information: When you complete our contact forms or reach out via email, we collect your Name, Email Address, Company Name, and the contents of your message.
• Technical & Usage Data: IP address, browser type, operating system, and website interactions collected via technical logs and performance analytics.

3. Purposes & Legal Basis for Processing

We process personal data for the following specific purposes and legal bases:

• Handling Inquiries & Project Quotes: Responding to client inquiries and preparing project proposals. Legal basis: Pre-contractual measures at user request (Art. 6.1.b GDPR).
• Service Execution: Delivering contracted design, software, and marketing services. Legal basis: Performance of a contract (Art. 6.1.b GDPR).
• Website Optimization & Security: Ensuring system functionality and preventing security threats. Legal basis: Legitimate Interest (Art. 6.1.f GDPR).

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was gathered or as required by statutory legal, regulatory, and tax obligations.

5. Data Recipients & Third-Party Sharing

Yelato Agency does not sell, rent, or trade personal data to third parties. We share data solely with trusted technology providers (web hosting infrastructure, performance analytics) operating under strict data processing agreements compliant with GDPR standards.

6. Your Rights Under GDPR

As a data subject, you hold the following rights regarding your personal information:

• Right of Access: Request confirmation of what personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when no longer needed.
• Right to Object & Restriction: Restrict or object to data processing under specific conditions.
• Right to Data Portability: Receive a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, send an email specifying your request to contact@yelatoagency.com. You also have the right to lodge a complaint with your local Data Protection Supervisory Authority.

7. Cookies & Tracking

Our website uses essential technical cookies and minimal performance scripts to ensure smooth browsing and site functionality. You can adjust cookie preferences directly in your web browser settings.

8. Updates to this Policy

We reserve the right to update this Privacy Policy to reflect statutory changes or updates to our operational practices. Please review this page periodically.